Discovery™ Process

Strategic & capital planning

Survey
Suite

agency
services

Educational Services

Our Solutions

How We Guarantee Your Club's Market Dominance

 Stop gambling with million-dollar decisions.

Your next capital investment will either cement your club’s reputation or become an expensive mistake that haunts you for decades. Our proprietary Discovery™ process eliminates guesswork.

Bottom line: Our Discovery™ engagement typically identifies opportunities worth 5-10x our fee while preventing costly mistakes that could cripple your club’s future.

 
Transform silent members into vocal advocates.

You can’t manage what you don’t measure. Our advanced survey intelligence doesn’t just gauge satisfaction—it predicts behavior, identifies flight risks, and uncovers the hidden desires that drive member loyalty through engagement opportunities.

Power move: Use our insights to create personalized member experiences that generate word-of-mouth marketing and eliminate churn.

Equip your team with insider strategies from industry legends.

Your staff can’t deliver five-star experiences without five-star knowledge. Our educational programs transfer the collective wisdom of 55 years and 1,300+ successful engagements directly to your management team and ultimately to the line staff.

The advantage: Your team operates with the confidence and competence of industry leaders.

Turn your decision makers into strategic visionaries.

Most clubs plan like it’s still 1985. They look backward at financials instead of forward at market shifts. Meanwhile, forward-thinking clubs use our ClubIntel system to stay 5 years ahead of demographic changes, consumer trends, and competitive threats.

The result: Your club becomes the market leader while others continue to provide what they want rather than what they need. 

 

Stop begging for members. Make them beg for membership.

Generic club marketing is why your membership applications gather dust while inferior clubs have waiting lists. Our proven creative strategies don’t just attract members—they attract the right members who pay full price and participate actively.

The outcome: Your club becomes the membership everyone wants but can’t get.

CLUBS BY REGION

Club Mark’s team of professionals has engaged with more than 1,000 private clubs throughout the United States and Canada over the past four decades. Geographically, while clubs are not necessarily different in nature, this map provides a general overview of Club Mark’s engagements throughout the country.

Northeast: 168
Southeast: 251
Midwest: 220
Southwest: 262
West Coast: 146